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Is it necessary to prebook?
Many of our prices represent substantial savings versus just turning up, and our price guarantee for parking and hotels ensures that you cannot buy cheaper. Plus, you can guarantee your parking space or hotel room when airports are busy.
How far in advance should I book?
It is advisable to book as far ahead as possible to avoid disappointment.
How frequently do the transfer buses
run?
Most car park transfer services run 24 hours a day, generally
they run between every 5 and 20 minutes. However we advise you to
still give yourself plenty on time before check in deadlines.
What should I do when I get to the car
park?
All of our secure car parks have a similar procedure, but for
the exact details please refer to the brochure accompanying your
confirmation voucher.
What special facilities exist for disabled
passengers?
Most car parks have special arrangements for the lesser-abled
passengers.
Do we pay when we book?
123 Birmingham Airport Parking in conjunction with Holiday Extras provide an easy to use online credit card booking
service.
To how much discount am I entitled?
We have negotiated many levels of discounts to ensure you receive
the keenest price possible for the highest quality of service available.
The result is that your level of discount will vary, and will depend
primarily on the car park chosen, the length of your stay and the
time of year.
Is the car park secure and insured/who is liable for any damage?
The majority of the car parks used by us are secure with the majority manned 24 hours a day or being equipped with
CCTV.
Can I pay over the phone?
Yes. If you wish to book your parking over the phone, call the Travel Desk on 0870 844 4003. Remember to quote
reference "wx799" when making your booking to ensure you get your online discount!
Why am I being charged for 8 (or 15)
days when I am only going away for 7 (or 14)?
Parking is charged per day or part thereof, as opposed to per
24 hours. This means, for example, that Saturday to Saturday is
a total of 8 days charge.
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